SymKey
Intelligent automation that simplifies and optimizes manual workflows designed for healthcare payers and managed care organizations. Our broad suite of purpose-built software delivers rapid results and proven ROI.
SymKey is not just another one-size-fits-all automation tool. It’s designed specifically for healthcare payers, leveraging a deep understanding of payer operations to address your unique challenges. By automating cumbersome, manual workflows, we help you achieve faster turnaround times, significantly reduce operational costs, and free your team to focus on their highest priority—delivering outstanding care and support to your members.
SymKey automates administrative tasks and reduces manual work for four primary administrative workflows:
SymKey works 8x faster than a person and is 100% accurate, allowing your staff to focus on tasks requiring analytical thinking. Since it runs entirely through the front end of your claims system, just like any user would, your IT department can rest assured that everything is secure and there’s no direct writing to the database tables.
Risk-Free Trial
We understand that implementing new technology can be daunting. That’s why we offer a flexible opt-out option. If SymKey doesn’t meet your expectations, opting out is hassle-free. However, we’re confident that our solution’s speed, accuracy, and ROI will deliver rapid results.
What SymKey Does
- Log into the CAP like a user
- Process claims based on business rules
- Faster and more accurate
- Dedicated support
- Regular software updates to address changes in the CAP
What SymKey Doesn't Do
- Access the backend of the CAP
- Make changes to claims data or tables like scripts
- Error prone manual processing
- Extensive IT resources to constantly update scripts
- Screen Scrape
can do for you.
SymKey Features
Automatic
SymKey robot(s) run unattended and can be scheduled to run up to 24/7, improving turnaround times and increasing accuracy
Flexible
Users can define manual processes, customize, and make updates as business needs change, allowing your staff to focus on more analytical tasks
Auditability
SymKey logs all actions processed for comprehensive reporting
