Corporate Culture
HCIM Core Values
Care Deeply
We proactively support our clients & colleagues because we care. We go beyond what’s asked of us.
Win as a Team
We win or lose as a team. Hard work is essential, but collective results matter most.
Listen & Learn
Expertise starts by listening. We seek to learn from diverse perspectives.
Making a Difference Through Giving Back
Giving back is more than just a value at HCIM—it’s part of who we are. Through various programs and initiatives, we strive to make a positive impact on our communities while encouraging our team to dedicate time and resources toward causes close to their hearts.
Charitable Contributions and Support
- Donation Match Program: We encourage our colleagues’ charitable giving by matching their contributions, empowering them to direct a portion of HCIM’s corporate giving toward causes they care
- Volunteer Time Off: Every team member is encouraged to volunteer for organizations and initiatives they are passionate about. It’s our way of supporting their efforts to make a difference. For every hour volunteered, up to 16 hours annually, HCIM will donate to the organization where they give their time.
- Community Outreach: With a deep commitment to corporate social responsibility, HCIM is proud to support the communities where we live, work, and travel. Through our Community Outreach Program, we partner with local organizations during events like our Annual Colleague Meetings, leaving each city we visit a little better than when we arrived. Together, we’re building a legacy of compassion, purpose, and impact—one project at a time.
Empowering Kindness: How Ben’s Bells Strengthen Communities
At our recent 2024 All Colleague Meeting, the HCIM team came together to collaborate, celebrate, and take time to embrace the spirit of community and kindness. Our colleagues participated in a mobile studio session with Ben’s Bells, painting ceramics destined for the community.
Community Service at the Durham Rescue Mission
North Carolina’s capital, Raleigh, played host to HCIM’s recent Leadership Team Meeting. In the midst of strategic discussions, the team took a meaningful detour to support the local community. Their destination was the Durham Rescue Mission, the oldest homeless shelter in the Durham, Raleigh, and Chapel Hill area.
2022 ACM Giveback at Eddy House
Northern Nevada’s homeless, at-risk, aged-out foster youth is on the rise. A single night on the streets of Reno alone can claim up to 205 homeless youth under the age of 25 according to the 2020 Annual Homeless Assessment Report (AHAR). Young and afraid, they survive with nowhere to, barely getting their basic needs met. Stepping into those worn-out, second-hand shoes for just a moment makes us all grateful for the fortunate lifestyle that we often take for granted.
Feeding South Florida
HCIM traveled to Ft. Lauderdale in July of 2021 for their annual All Colleague Meeting, and the team, along with their families, took time away from their meetings to make a positive impact and support Feeding South Florida’s efforts. Colleagues, their partners, and even their children helped with food rescue, box packing, and running items between stations on one Saturday morning.
Serving Los Angeles's Most Vulnerable Population
In June 2019, our team came together from across the country for our quarterly Leadership Team Meeting. HCIM is committed to giving back to the cities we visit and took this commitment a step further by going to the heart of Skid Row to serve those in need.
A Kid’s Place
Giving back to the communities where we live and work is a cornerstone of the HCIM Culture. During our recent visit to Tampa, Colleagues spent the afternoon at A Kid’s Place painting bathrooms, decorating for an upcoming party, working in their donation room, and even provided a little support in their office.
New Haven Summer Social
In August 2018, HCIM Colleagues gathered from across the country for corporate meetings and our annual giveback event in Houston, TX. This year, we hosted a summer social for residents of Star of Hope’s New Haven program, a permanent housing and support ministry for those diagnosed with mental illness and/or substance abuse disorder. Our Colleagues served up pizza and salad, along with a full ice cream bar, an exciting bingo game with prizes, a raffle, arts and crafts stations, and a photo booth. This lively event was the highlight of our week, as we were all moved by the sheer joy and enthusiasm of the residents.
Today’s Woman Foundation
A former administrator for one of our SymKey® clients helped to found what would later become the Today’s Woman Foundation. This non-profit group helps women with cancer to manage their health through education and support. Their Bundles of Hope project distributes hand-painted boxes containing special gifts for these brave women as a way of providing them comfort and hope. At a business unit meeting in Houston, HCIM Colleagues crafted breast cancer awareness rings, sewed together hats, and assembled ribbon pins for this cause. HCIM also donated fuzzy socks complete with embroidered pink ribbons. The breast cancer awareness pins were also distributed to local medical staff to increase awareness for the fight for a cure.
Mountain Lake Conservancy
HCIM’s 2017 All Colleague Meeting brought our team to Pembroke, Virginia’s Mountain Lake Lodge, the picturesque site where Dirty Dancing was filmed. The lodge sits atop a 2,600-acre preserve and is part of the Mountain Lake Conservancy, a non-profit organization dedicated to protecting the property’s natural resources and beautiful landscape. All profits from the hotel go directly to supporting their mission to continue the lodge’s legacy, which dates back to 1851. We put our artistic skills to work decorating birdhouses for the conservancy and HCIM made an additional financial contribution to help care for this beautiful land.
CHIP Give Back
HCIM’s July 2017 Community Give Back event involved the Children’s Health Improvement Partnership (CHIP), which provides access to primary health care for pregnant women and families with children from newborns through 6 years old. Their nurses and case managers make house calls to provide healthcare support to disadvantaged families and educate parents to help them work toward self-sufficiency. Our colleagues and their families filled backpacks with school supplies for the preschool and kindergarten aged children who are part of CHIP’s New River Community Action organization. HCIM donated $1,000 in supplies and $2,500 to support this cause.
The Dell Children’s Medical Center
In April 2016, HCIM Colleagues met in Austin, Texas for the All Colleague Meeting. One of the team building activities was to assemble stuffed animals by completing a series of challenges in order to earn different accessories. We were then able to present the plush toys to The Dell Children’s Medical Center to be gifted to their patients. HCIM made a corporate donation to the medical center and the CEO personally made an additional contribution.
Austin Pets Alive
During the 2016 All Colleague Meeting, in addition to HCIM’s corporate financial contribution, individual team members came together and personally donated $1,500 to purchase much-needed supplies and gift cards for Austin Pets Alive. Austin Pets Alive addresses the needs of the most at-risk shelter animals to give them a second chance at adoption. This includes parvo puppies, unweaned kittens, and animals in need of additional medical and behavioral support.
Second Harvest Food Bank of Orange County
In 2015, HCIM Colleagues boxed up 273 lbs. of food to donate to the Second Harvest Food Bank of Orange County, along with a check for $3,500 to provide meals for those in need. The Irvine, California based food bank feeds over 200,000 individuals per month and is also a member of the Feeding America organization. Several of HCIM’s Colleagues and their families serve at local food banks, so this was a cause close to our hearts.
Ozanam Inn
On October 4, 2014, two dozen of HCIM’s Colleagues and friends assembled in New Orleans at the Ozanam Inn to volunteer their time in service of the homeless men that reside at the historic shelter. We cooked meals, made beds, folded clothes, and cleaned house while learning about the shelter’s mission and programs. It was truly inspiring to see what great work was being done every day to help rehabilitate the homeless and transient men that frequent the shelter and to set them on the right path. The HCIM family was proud to have the opportunity to contribute both time and money to such a worthy cause.
Build-A-Bike
HCIM’s Colleagues worked together to build and donate five new bikes for children of the San Diego Boys and Girls Club as part of a teambuilding event in July 2013. HCIM Colleagues collaborated to solve puzzles and challenges in order to earn bicycle parts and then raced to assemble each team’s bike. It was an exciting event, but the best was yet to come. In what was a complete surprise orchestrated by The Leaders Institute® that had organized the event, four children from the Boys and Girls Club arrived to claim their bicycles. There wasn’t a dry eye in the house.
