Sep. 9, 2014 – JACKSONVILLE, Fla. — Citra Health Solutions (formerly OrangeMZI Healthcare) has selected HealthCare Information Management, Inc. (HCIM) as a Preferred Partner for EZ-CAP® professional consulting services. When Orange Health Solutions and MZI Healthcare merged in April 2014, the newly branded Citra Health Solutions decided to seek out
Open Enrollment is upon all of us this year and the annual challenge of building and maintaining all the benefit plans for the upcoming year begins. HCIM’s SymKey® Benefit Plan Loader™ for QNXT™ (SymKey® BPL) provides you with an automated solution for building and editing your benefit plans. The SymKey®
HCIM is pleased to announce that Heritage Provider Network (HPN) is the first EZ-CAP® client to sign a SymKey® Enterprise license. Their Enterprise level agreement includes access to the entire SymKey® for EZ-CAP® suite of solutions, including the Professional, Hospital, and Virtual Auto-Post™ modules for all seven of HPN’s sites.
MedPOINT Management, Inc. has been an HCIM client since 2010 and upgraded to SymKey® 3.0 in February 2014. MedPOINT has been processing an average of 240 Professional/Hospital claims per hour using SymKey®, which is about 11-19x faster than manually. And since MedPOINT has two SymKey® processing engines, they were able
In order to provide our clients with the best possible customer service, HCIM has launched a new ticketing system on the TeamSupport platform. The new HCIM Customer Portal allows clients to submit tickets via a web form, track updates, access support documentation, and search the knowledgebase. When clients submit a
SymKey’s enhanced user interface and innovative features including the Query Builder, Query Sequencer, and Scheduler, have greatly improved our clients’ productivity. HCIM’s clients rave about the “set it and forget it” functionality that allows them to run SymKey® unattended. The Query feature allows the building of any type of SQL-language
Since the last newsletter, the ICD-10 deadline was delayed by Congress to a “no sooner than” Oct. 1, 2015 compliance date. This news was incredibly disappointing to many in this industry, especially those who had already invested a significant amount of resources to comply with the ICD-10 mandate. As this
While we don’t yet know the new compliance deadline for ICD-10, here are some great tips on what to do with your 12+ extra months: http://www.healthcareitnews.com/blog/what-do-about-icd-10-delay
April 1, 2014 – In a shocking move, both the House and Senate have voted to postpone ICD-10 until at least Oct. 1, 2015, marking the second time ICD-10 has been delayed. The House passed the bill last week and the Senate approved it yesterday evening, without a single debate
Did you know that SymKey® can accurately copy and/or reverse a claim, with or without repricing the contract values in the claim detail lines? Create Exact Claim Copy Functionality Use this action to split claims with a DOS that spans a benefit or contract renewal date, or to divide financial
More than 130 leaders from health plans across the United States responded to HealthEdge’s Jan. 2014 “State of the Payor” industry survey. As a company that offers business process automation solutions, we were particularly interested in question #4 (below), which shows that 81.3% of surveyed payors believe it would significantly
On Tuesday, Feb. 25, 2014, CMS Administrator Marilyn Tavenner spoke at the HIMSS Conference in Orlando, Fla., saying that ICD-10 will not be postponed again. “Let’s face it guys, we’ve delayed this several times and it’s time to move on.” For more information, click the heading above.