Resources

4 Factors Driving Rising Healthcare Insurance Premiums in 2019

Did you know that health insurance companies are already at work setting their premiums for 2019? This year, that endeavor may be more challenging than in previous years; politics, evolving medical costs and actions by independent states are all contributing to the rise of healthcare insurance premiums. Key drivers for

Read More »

Southern California MSO using AI to increase claims processing productivity

While many businesses are still looking for ways to harness new technology, Southern California Physicians Managed Care Services (SCPMCS) has been leveraging artificial intelligence to increase the productivity of their claims team since 2009. Using HCIM’s SymKey® solution, SCPMCS has been able to automate both routine and on-the-fly claims processing

Read More »

The Business of Bots: The SymKey® Effect

HCIM has been in the business of bots for over 15 years, operating exclusively in the healthcare claims industry. Our passion has always been to optimize processes through Robotic Artificial Intelligence. SymKey® automates manual repetitive claim actions while at the same time thoughtfully applying business rules and ensuring quality claim payment. Clients

Read More »

There’s No Shortage of AI Specialists Here

A recent Ernst & Young study revealed that a shortage of artificial intelligence experts is impeding the ability of companies to adopt the technology. In fact, over half of the executives surveyed claimed the lack of available talent prevented them from integrating AI into their business operations. This directly impacts

Read More »

The Long Journey Ahead

The healthcare industry remains fractured, divided and entrenched in a bitter political battle. The access and delivery of care is broken and unsustainable. To fix health care, we need a well thought out solution with all parties coming together for the greater good, rather than the short sighted “Repeal and

Read More »

Why Your Claims Department Needs Better Documentation

With the high turnover rate in healthcare claims departments and the amount of time it takes to fully train new hires, you need quality documentation custom-tailored to your unique business rules, workflows, and organizational structure. This will allow you to bring staff up to speed quickly and to maintain consistent

Read More »

Healthcare Executives Use AI to Reduce Administrative Burden

According to the following MCOL infographic, 23% of the healthcare executives that were surveyed stated that the greatest opportunity provided by Artificial Intelligence (AI) is that it reduces their administrative burden. SymKey® clients have been using AI to automate their healthcare claims processing since 2002. Robotic Process Automation (RPA) allows

Read More »

Never Stop Innovating: Using AI in Your Claim Process

If your claims process hasn’t changed in years, it may be time for an upgrade. From your auto-adjudication rate to your claims turnaround times and everything in between, there’s always room for improvement. Claim quality is integral to your bottom line and to maintaining provider satisfaction. HCIM is a pioneer

Read More »